A call comes in at 7pm, or while you’re on a job, or while the front desk is already on the other line. It goes to voicemail, and the customer calls the next name on the list. Foundry24 sets up an AI agent that picks up instead. It answers the questions you’ve given it answers to, books the appointment, and hands the call to a person when the caller asks for one.
It’s not a phone tree and it doesn’t read a script. You tell Foundry24 what callers ask and what the right answers are, which hours and services can be booked, and when a person should take over. That becomes the agent’s instructions, and it stays inside them.
Setup is included. How many calls and messages are included is set in your spec.
Comparing it with AI receptionist apps and answering services? Here’s what an AI receptionist costs.
Hours, prices you’ve approved, what you do and don’t do, how to get there. If the answer isn’t in its instructions, it says so and takes a message rather than guessing.
Into the calendar or booking software you already use, within the hours and rules you set. The caller gets a confirmation, you get the booking.
When the caller asks for one, or the question is outside what it knows, it passes the call to you, or takes the caller’s name and number and sends you the message.
The 7pm call books an 8am appointment instead of going to the next name on the list. Which hours and services can be booked after hours is yours to set.
Yes. AI receptionist is the common name for it. Foundry24 calls it a phone agent because it does more than answer: it books into the software you already use and follows the rules you set for who gets which slot.
It sounds like a voice assistant, and it says it’s one if asked. It doesn’t pretend to be a person. What callers care about is that someone picked up and they got an answer or an appointment.
It says so, takes the caller’s name and number, and sends you the message. It doesn’t make up prices or promise times you haven’t approved.
Yes, into the calendar or booking software you already use, within the hours and rules you set.
From $349 a month. Setup is included, and how many calls are included is written into your spec, so the number on the spec is the number you pay.
A few weeks. You talk through what callers ask, Foundry24 writes the spec, builds the agent, and tests it with you before it answers a real call.
Yes. New hours, a new service, a question it should answer differently: you email, and it gets changed. Changes are part of the monthly fee.
You’ll leave knowing what to automate first and what it would cost, or that you don’t need any of this yet, which is also a fine answer.