Most of the people on your website at night aren’t going to call in the morning. They have one question, and if the site doesn’t answer it they open the next tab. A chat agent answers it in your words, books the appointment, and takes a message when the question is outside what it knows. It is not the widget that says an agent will be with you shortly.
You tell Foundry24 what people ask on the site and what the right answers are, what it’s allowed to book, and when a person should take over. That becomes its instructions, and it answers from those, not from the internet.
Setup is included. How many calls and messages are included is set in your spec.
Hours, prices you’ve approved, what you do and don’t do. If it isn’t in its instructions, it says so and offers to take a message.
Into the calendar or booking software you already use, within the hours and rules you set.
Name, number, what they wanted, and the page they were on, in your inbox by the time you sit down.
When someone’s available, it can pass the conversation to them. When nobody is, it says so instead of pretending.
It’s a chat window with an agent behind it that only answers from your instructions. The difference from the chatbots people hate is that it doesn’t guess, and it doesn’t pretend to be a person.
It says so, offers to take a message, and sends you the name, number, and question. It doesn’t make up prices or promise times you haven’t approved.
Yes, into the calendar or booking software you already use, within the hours and rules you set.
Yes, when someone is available. When nobody is, it says so and takes a message rather than leaving the visitor waiting.
From $349 a month. Setup is included, and how many conversations are included is written into your spec.
A few weeks. You talk through what people ask, Foundry24 writes the spec, builds the agent, and runs it with you watching before it goes live.
You’ll leave knowing what to automate first and what it would cost, or that you don’t need any of this yet, which is also a fine answer.